1/ Where will your company ship your products to ?
A : We will ship to Canada and Contiguous USA ( excluding Alaska, Hawaii and overseas territorials ).
Because we have several warehouse in Canada and in China, we can also ship to other countries, but please contact with us in advance to get the shipping cost.
2/ How long is delivery time ?
A: We have the different shipping methods, with the different delivery time. Please check the shipping description when ordering.
By Post office ( usually for the small parts ) --> 2-5 business days in Canada, 5-7 business days to USA
By Fedex Ground ( usually for the cutting plotter or parts that are asked to ship by Fedex ) --> 2-5 business days in Canada & USA.
By Fedex Freight or other trucks ( Usually for the CNC machine and laser products ) --> 3-8 business days in Canada and US.
3/ Will pick up services available ?
A: Yes, but please make an appointment in advance.
A: all orders over $1,000 will be charged an additional $50 to cover insurance.
5/ Any extra cost for the Fedex Freight/truck shipping.
A: If the tailgate or Lift-gate is needed, the additional flat fee will be charged for lift-gate as follows: $100 for residential delivery, and $75 for business delivery, that was charged by the shipping company. ( But because the package is not heavy, which can be also loaded by 2 people )